Terms & Conditions

General Terms & Conditions

Discounts

All prices shown in price list are at “list”. Quantity discounts are available and also shown. Unless stated otherwise, all quantity discounts are by line-item.

Payment Terms

Net 30 days from invoice date

Minimum Order Value

$50.00 per order

Add-on Charges

A standard $8.00 handling charge will be applied to each order.

Freight Policy

All shipments will be FOB factory. The default shipping location will be from Cogsdill’s U.S. factory in Camden, SC, and virtually all shipments will originate from there. Generally speaking, most shipments of Cogsdill product are small and average from 1 pound to less than 20 pounds.

Pre-paid freight

Cogsdill offers the option of either A) freight pre-paid and added to the invoice based on standard shipping rates, or B) shipments sent collect using the customer’s preferred freight company account number. Collect shipments must state the correct account number and level of service (i.e. ground, air, etc.) to be used.

Return Policy

Please obtain a “return material authorization number” (RMA#) before returning any tools or parts. This will help ensure proper credit or replacement. To obtain an RMA number, please contact Cogsdill customer service at 803-438-4000. Ship items prepaid with the RMA number appearing on the packing list and shipping carton.

Special tools or parts manufactured to a customer’s specifications, and not listed as standard items in our catalog or price list cannot be returned for credit unless the tool or parts are found to be defective by Cogsdill’s Quality Control Department.

Return costs effective 11/15/15

  • Up to 90 days from invoice date – 20% restocking fee
  • Over 90 days to 180 days from invoice date – 50% restocking fee
  • Over 180 days from invoice date – NO returns accepted
All returns for credit are subject to Cogsdill inspection and all returned items must be new, unused, and in resellable condition to be considered for credit. Please provide original order number and invoice number if possible when requesting an RMA number.